TERMS AND CONDITIONS
MR. MAJOR DOMO – TERMS & CONDITIONS, PRIVACY POLICY, ARBITRATION &
USER AGREEMENT
This Terms and Conditions, Privacy Policy, Arbitration Agreement, and User Agreement
(“Agreement”) is a legally binding contract between you (“Customer,” “you,” or “your”)
and Mr. Major Domo, LLC, including its owners, officers, directors, employees, agents,
affiliates, successors, and assigns (collectively, “Company,” “we,” “us,” or “our”).
By accessing, registering for, or using the Mr. Major Domo mobile application, website,
or related services (collectively, the “Platform” or “Services”), you acknowledge that you
have read, understood, and agree to be bound by this Agreement. If you do not agree,
do not use the Platform.
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PART 1 — TERMS & CONDITIONS
1. NATURE OF SERVICES – INTERMEDIARY ROLE ONLY
The Company operates a technology platform that facilitates communication,
scheduling, and payments between Customers and independent third‑party service
providers (“Vendors”). The Company does not provide household or home maintenance
services and is not a service provider.
All services are performed exclusively by Vendors. The Company acts solely as an
intermediary marketplace and is not responsible for service quality, performance, or
results.
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2. NO RESPONSIBILITY FOR SERVICES OR DAMAGES
The Company is not responsible or liable for any acts, omissions, negligence,
misconduct, errors, delays, property damage, personal injury, death, or losses caused
by any Vendor. All services are performed at your sole risk.
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3. LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no event shall the Company be liable for any
direct, indirect, incidental, special, consequential, punitive, compensatory, or exemplary
damages of any kind, including loss of profits, personal injury, or property damage.
If liability is found, the Company’s total cumulative liability shall not exceed the total
amount paid for the specific service giving rise to the claim.
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4. PAYMENT AUTHORIZATION & AUTOMATIC WITHDRAWALS
You authorize the Company and its payment processors to automatically charge your
selected payment method for scheduled and recurring services. Charges may occur
automatically based on service schedules.
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5. PRICE CHANGES & RECURRING BILLING
The Company reserves the right to unilaterally change pricing for future and recurring
services based on market conditions, inflation, or operational costs. Continued use
constitutes acceptance.
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6. ACCESS TO COMMUNICATIONS
The Company may monitor, access, review, and retain in‑app communications for
compliance, quality assurance, fraud prevention, dispute resolution, and legal purposes.
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7. CANCELLATIONS & REFUNDS
Refund eligibility and amounts are determined solely at the Company’s discretion based
on internal investigation and policy.
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8. SERVICE MODIFICATION & AVAILABILITY
The Company may modify, suspend, or discontinue any part of the Services at any time
without liability.
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9. PROPERTY ACCESS
You agree to provide safe and lawful access to your property for scheduled services.
Failure may result in cancellation without refund.
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10. VENDOR VETTING DISCLAIMER
The Company may conduct background checks, but does not guarantee Vendor
competence, licensing, insurance, or conduct.
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11. FEEDBACK & SUBMISSIONS
All feedback and submissions become Company property without compensation or
confidentiality obligations.
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12. WARRANTIES & DISCLAIMERS
THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”
WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
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13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company from any claims,
losses, liabilities, damages, costs, and expenses, including attorneys’ fees, arising from
your use of the Platform or breach of this Agreement.
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PART 2 — PRIVACY POLICY
The Company collects, processes, and stores personal data in accordance with this
Privacy Policy.
Information Collected
• Name, email, phone number
• Address and service location
• Payment information (processed securely)
• Device, IP address, usage data
• In‑app communications
Use of Data
• Service coordination
• Payment processing
• Customer support
• Fraud prevention
• Legal compliance
Sharing
Information may be shared with Vendors, payment processors, analytics providers,
hosting providers, and legal authorities. The Company does not sell personal data.
Security
Industry‑standard safeguards are used, but no system is 100% secure.
Policy Changes
We may update this policy at any time. Continued use constitutes acceptance.
STRIPE PAYMENT PROCESSING & FINANCIAL DATA DISCLAIMER
Payment Processing & Financial Data Handling (Stripe)
All payment processing services for the Platform are provided by Stripe, Inc. and its
affiliates (“Stripe”). The Company does not store, process, or retain full credit card
numbers, debit card numbers, bank account information, or other sensitive financial
data.
Customer expressly acknowledges and agrees that:
• All payment transactions are processed directly by Stripe using industry-standard
security technologies and PCI-DSS compliant systems.
• Stripe is solely responsible for the storage, encryption, transmission, and
protection of Customer financial information.
• The Company receives only limited transaction-related data necessary to operate
the Platform, such as payment confirmation, transaction identifiers, billing status, and
partial payment method details.
• The Company shall not be liable for any data breach, unauthorized access, cyber
incident, security failure, fraud, or loss of financial data related to Stripe’s systems,
infrastructure, or payment processing services.
By using the Platform and submitting payment information, Customer agrees to be
bound by Stripe’s Terms of Service and Privacy Policy, in addition to this Agreement.
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PART 3 — BINDING ARBITRATION & CLASS ACTION WAIVER
PLEASE READ CAREFULLY – THIS SECTION AFFECTS YOUR LEGAL RIGHTS
All disputes shall be resolved by final and binding arbitration administered by the
American Arbitration Association (AAA) in Johnson County, Kansas.
You waive the right to trial by jury and any right to participate in a class action, collective
action, or representative proceeding.
Small claims court matters are exempt if eligible.
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PART 4 — IN‑APP ELECTRONIC ACCEPTANCE & CONSENT
By clicking “I Agree”, “Create Account”, “Register”, or similar, you:
• Provide legal electronic signature
• Accept these Terms & Conditions, Privacy Policy, and Arbitration Agreement
• Authorize automatic and recurring billing
• Acknowledge pricing changes
• Consent to chat monitoring
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PART 5 — GOVERNING LAW & VENUE
This Agreement is governed by the laws of the State of Kansas. Exclusive jurisdiction
and venue shall be in the state or federal courts located in Olathe, Kansas, except
where arbitration is required.
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PART 6 — MISCELLANEOUS
This Agreement constitutes the entire agreement. If any provision is deemed
unenforceable, the remainder shall remain in effect. The Company may assign this
Agreement without consent. No partnership, employment, or agency relationship is
created.
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ACCEPTANCE OF TERMS
By using the Platform, you confirm that you have read, understood, and agree to be
legally bound by this Agreement.
Electronic acceptance constitutes legal signature.
PRIVACY POLICY
MR. MAJOR DOMO – VENDOR AGREEMENT & INDEPENDENT CONTRACTOR
TERMS
This Vendor Agreement & Independent Contractor Terms (“Agreement”) is a legally
binding contract between Mr. Major Domo, LLC (“Company,” “we,” “us,” or “our”) and the
individual or entity registering as a service provider (“Vendor,” “you,” or “your”).
By registering for, accessing, or using the Mr. Major Domo Vendor Application, website,
or related systems (collectively, the “Vendor Platform”), you acknowledge that you have
read, understood, and agree to be bound by this Agreement.
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1. INDEPENDENT CONTRACTOR STATUS
Vendor acknowledges and agrees that Vendor is an independent contractor, and not an
employee, agent, partner, joint venturer, or legal representative of the Company.
Nothing in this Agreement shall be deemed to create any partnership, joint venture,
employment, agency, or fiduciary relationship.
Vendor is solely responsible for:
• All taxes, withholdings, insurance, licensing, permits, and regulatory compliance;
• All business expenses;
• All employment obligations related to any workers, subcontractors, or helpers
used by Vendor.
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2. SCOPE OF SERVICES
Vendor agrees to provide professional home maintenance, repair, and household
services (“Services”) to customers sourced through the Platform.
Vendor is solely responsible for the quality, safety, legality, and performance of all
Services.
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3. FULL RESPONSIBILITY & ASSUMPTION OF RISK
Vendor expressly assumes all responsibility and liability for any and all claims,
damages, losses, injuries, personal injuries, death, property damage, delays, defective
workmanship, code violations, or other damages arising from or related to Vendor’s
Services.
Vendor agrees that the Company shall not be liable under any theory of law for any act
or omission of Vendor.
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4. INDEMNIFICATION & HOLD HARMLESS
Vendor agrees to indemnify, defend, and hold harmless the Company, its officers,
directors, owners, managers, employees, agents, affiliates, successors, and assigns
from and against any and all claims, demands, damages, losses, liabilities, costs, and
expenses (including attorneys’ fees and court costs) arising out of or related to:
• Vendor’s Services;
• Any injury, death, or property damage;
• Vendor’s breach of this Agreement;
• Vendor’s violation of law;
• Any claim by a customer, third party, or governmental authority.
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5. INSURANCE REQUIREMENTS
Vendor shall, at Vendor’s sole expense, maintain throughout the term of this Agreement
the following insurance coverage:
• Commercial General Liability Insurance as appropriate for the type and size of
the business and required by law.
• Workers’ Compensation Insurance as required by law
• Commercial Auto Insurance (if applicable)
Vendor shall provide proof of insurance upon request. Failure to maintain insurance
constitutes material breach.
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6. LICENSING, PERMITS & LEGAL COMPLIANCE
Vendor represents and warrants that Vendor holds all required licenses, permits,
certifications, and approvals necessary to perform Services legally.
Vendor agrees to comply with all federal, state, county, and local laws, regulations,
codes, and ordinances, including safety and labor laws.
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7. TAX RESPONSIBILITY
Vendor is solely responsible for payment of all taxes, including income tax, self-
employment tax, payroll tax, sales tax, and any other tax obligations.
Company shall not withhold or pay any taxes on Vendor’s behalf.
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8. BACKGROUND CHECK CONSENT
Vendor authorizes Company to perform background checks, identity verification,
criminal history checks, and credential verification at Company’s discretion.
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9. PAYMENT TERMS
Vendor shall receive payment for completed Services as set forth by the Platform
pricing model, minus applicable platform service fees.
Company reserves the right to adjust service fees and payment structures at its
discretion.
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10. NON-SOLICITATION & PLATFORM CIRCUMVENTION
Vendor agrees not to solicit, contract with, or accept payments directly from any
customer introduced through the Platform for a period of 24 months following the last
transaction with such customer.
Violation constitutes material breach and liquidated damages equal to three (3) times
the gross revenue earned or expected from such customer.
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11. CONFIDENTIALITY
Vendor agrees to maintain confidentiality of all Company data, customer data, pricing,
platform operations, and business methods.
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12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Company shall not be liable to Vendor for any
indirect, incidental, special, consequential, punitive, or exemplary damages.
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13. TERMINATION
Company may suspend or terminate Vendor access at any time, with or without cause,
and without liability.
Vendor may terminate this Agreement by discontinuing Platform use.
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14. ARBITRATION & CLASS ACTION WAIVER
All disputes shall be resolved by binding arbitration administered by the American
Arbitration Association (AAA) in Johnson County, Kansas.
Vendor waives any right to a jury trial or to participate in any class or representative
action.
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15. GOVERNING LAW & VENUE
This Agreement shall be governed by the laws of the State of Kansas, with exclusive
venue in Olathe, Kansas.
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16. MISCELLANEOUS
This Agreement constitutes the entire agreement between Vendor and Company. If any
provision is held unenforceable, the remainder shall remain in effect. Company may
assign this Agreement without consent. No waiver shall be deemed a waiver of any
future breach.
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17. ELECTRONIC ACCEPTANCE
By clicking “I Agree,” registering, or using the Vendor Platform, Vendor acknowledges
that Vendor has read, understood, and agrees to be legally bound by this Agreement.
Electronic acceptance constitutes a legally binding signature.
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